What is a cover letter?

So you've written a perfectly polished CV and are ready to start sending it out to potential employers. If you want to stand out from the crowd, you can add a personalised cover letter that explains your skills and shows your interest.
Most jobs that ask you to apply with a CV will expect a cover letter but this isn't just a box to tick. It's your chance to speak directly to the employer and explain why you want to work there and why they should hire you.
In this cover letter toolkit, we'll take you through everything you need to know to secure that interview and make your skills sing.

How to write a cover letter
A cover letter is a short letter that accompanies your CV. It introduces you and explains why you’re applying. It's your first impression, so take the time to make it a good one.
The cover letter is a great chance to personalise your application, explain your skills and let the employer know that you’re keen.
Your cover letter could include:
- Your contact details
- Name
- Location (not full address)
- Phone number
- E-mail address
- If you're applying by mail, include the employer's address in the top left of the page.
- The role you’re applying for and where you found it
- An outline of who you are and your experience
- Why you’re looking for a new role
- Relevant achievements
- Why you’re interested in this role
- A conclusion.
If you’re applying online, you can write it in the body of the e-mail, but you should also attach it along with your CV.
Who is it for?
A cover letter is written specifically for the job you're applying for. You can't just write one up and change the name each time. It'll be obvious if you do, and you'll be missing the opportunity to personalise the application.
That being said, if you're applying for jobs in a similar field then make a note of the skills you're mentioning and how you're highlighting them. That's likely to be useful to you in other cover letters.
You should try to address your cover letter to the right person in the organisation. This might be a manager or the hiring manager in a larger company. This may be on the job advertisement but, if it isn't, try to find it on the company website. Use their preferred title (Mr, Mrs, Dr, etc).
If you can't find the right name then you can simply put "Dear Sir or Madam". If you managed to find their name then end your letter "Yours sincerely", if you didn't then use "Yours faithfully".
Do your research

You'll want to show the reader that you really want the position. You don't want them to feel like just another application you're sending off.
It’s a good idea to research the company and what they’re looking for. You can then take what you learn and tailor your cover letter to them. There's a number of ways to go about this.
- If the role has a job posting, then read it carefully
- What skills and responsibilities do they mention?
- What experiences do you have that show you’re what they’re looking for?
- Go to the company’s website or social media platforms. This can give you a good idea of their values and vibes
- Ask yourself why you're a good fit to join their team?
- Are there any recent news items about the company or the field? Show that you’re engaged and interested?
- Do you know anyone who works where you’re applying, or in a similar place? Can they give you any advice on how to present yourself?
The more you know about the place you're applying for, the better. It will improve your cover letter and ensure that you're not just talking about yourself, but speaking directly to the employer. It will also make you more comfortable speaking off the cuff if you make it to the interview stage.

The STAR method
The most important thing to do in your cover letter is to demonstrate that you have the relevant skills for the job you're applying for. If you've researched well, you should have a good idea of what the potential employer is looking for. The hard skills that are required for the job. The soft skills that will put you ahead of the pack.
If you know you've got the skills, all you need to do is show it.
Show don't tell.

Anybody can write "trustworthiness" or "adaptability" in their cover letter. To really grab the readers attention, you need to show not tell. That means you need to communicate concrete examples from your life, school or work where you've demonstrated the skill you're highlighting.
How do you do this? By using the STAR method.
Situation – the situation you were in/dealing with
Task – what you needed to get done
Action – the action you took to get the task done
Result – what happened as a result of your actions and the skills you learnt or demonstrated.
By taking an example of a time when you've demonstrated a skill, and breaking the experience up into these four steps, you create an engaging anecdote that shows the reader exactly what they need to know. It will also make your application more attractive, personal and memorable.
So rather than just saying "I use my initiative" you can show that you do with an example like this.
Situation: "At school I noticed that lots of students were littering when there wasn't a bin in sight, but that people would use the bins if they could see them."
Task: "I realised that if people had reminders in the places where there weren't bins then they might walk out of their way to use them."
Action: "I took it on myself to make up some signs directing people to the bins, and asked my teacher if I could put them up."
Result: "We noticed a change straight away. Students would look around for a bin and, instead of not seeing any and dropping their rubbish, they would see a sign and walk a little way to the bin. There was less littering across the whole school."
This method can also be used if you're offered an interview. It can be a useful guideline if you find that you're nervous and want to make sure you cover everything.
Check out this article on the STAR method to see it applied to various different skills.

Example cover letter
Let's look at all this in action.
You can apply this advice to any cover letter, whether you're applying to be a barber, barista or brain surgeon.
Say you were applying to an iconic chocolate factory. Let's see what the cover letter might look like.




