The main character and narrator of the story is Arthur Kipps. We see him as a contented man at the start of the novel, but he is haunted by memories of his past. As he narrates his ghostly tale, we are presented with the novel's cast of characters.

Main characters

• Arthur Kipps
• Jennet Humfrye (The Woman in Black)
• Samuel Daily

Secondary characters

• Mr Jerome
• Keckwick

Minor characters

• Mr Bentley
• Stella
• Esme